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iSAQB Software Architecture Gathering 2025​

Published on April 25, 2025

SAG 2024 – Expert Interview with Thomas Betts

In the 9th episode of our video series of expert interviews for the Software Architecture Gathering 2024, Thomas Betts, software architect at Blackbaud and lead editor at InfoQ, shares his insights on the role of architects in supporting social impact, embracing GenAI, and leading with empathy. Below, you will find a summary of the key statements from his interview. You can watch the full video at the end of the article.

Empathy, Leadership, and the Role of Architects in Shaping the Future of Software Development

In this engaging interview, Thomas Betts emphasizes how software architects can create a positive social impact by focusing on the unique needs of nonprofits and community-driven organizations. He explores the essential skills that architects must possess to succeed in today’s rapidly changing technological landscape, particularly in the context of microservices and GenAI. Thomas also discusses the importance of leadership, communication, and fostering inclusive environments to ensure that all voices are heard, and innovative solutions are developed.

Key Takeaways:

1. GenAI in System Design: GenAI is transforming software architecture, opening new possibilities for system design.
2. The Importance of Communication: Architects must excel in communication to effectively collaborate with stakeholders at all levels.
3. Leading Without a Title: Leadership is about setting an example, empowering teams, and creating a safe environment for everyone to contribute.
4. Social Impact of Architecture: Architects can make a real difference by designing solutions that support nonprofits and community-focused organizations.
5. Future-Proofing Careers: T-shaped technologists, who have both depth and breadth of knowledge, are essential to thrive in the evolving tech landscape.


Watch the full interview to learn more from Thomas Betts about creating meaningful impact through software architecture and leadership.

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